1.1 Registration and Approval: All individuals or entities wishing to use the workspace must register for a package plan online and follow the provided instructions. Approval of the package plan is at the sole discretion of SABE Coffee and Workspace management.
1.2 Package Plan Tiers: The workspace offers various package plans. Customers must select a plan that suits their needs, and access is granted accordingly.
1.3 Access Hours: The workplace is accessible from 8:00 a.m. to 11 p.m. during regular business hours. Customers will receive advance notice of any events scheduled for Saturdays and Sundays. The SABE Café, located on the first floor, is open daily from 8:00 a.m. to 9:00 p.m. The café offers customers a variety of delicious, sustainable, and healthy food options.
1.4 Access Code: Access codes provided to customers to access the workspace are non-transferable.
2.1 Workstation Allocation: Workstations are allocated on a first-come, first-served basis.
2.2 Appropriate Use: Appropriate use guidelines are as follows:
2.2.1 The workspace is to be used solely for professional activities. Conducting illegal activities, causing disturbances, or engaging in harassment of any kind is strictly prohibited.
2.2.2 Customers are required to adhere to their allocated shift times and are expected to vacate the premises promptly at the end of their shift.
2.2.3 Cleanliness must be maintained at all times.
2.3 Meeting Pods: Meeting pods must be booked in advance through the SABE web portal.
3.1 Payment Terms: Package plan fees must be paid in full in advance in order to be booked. Payments can be made via credit cards (MasterCard, VISA, American Express, RuPay (local debit card)), netbanking (online bank transfers, UPI), and wallet payments (e.g., Paytm, Freecharge).
3.2 Late Payments: A late payment fee of 10% may be applied to overdue payments. Continued non-payment may result in the suspension or termination of the package plan.
3.3 Security Deposit: A refundable security deposit may be required at the commencement of the package plan. The deposit will be refunded at the end of the package plan, provided there are no outstanding fees or damages.
3.4 Additional Services: Fees for any additional services must be paid at the time they are incurred, unless alternative arrangements have been agreed upon. Customers are responsible for covering all costs related to their use of these services.
4.1 Cancellation by Customer: Customers can cancel their package plan at any time. Refunds, if any, will be processed according to the refund policy specific to the package plan.
4.2 Cancellation by Workspace: The workspace reserves the right to terminate the package plan without notice for violations of these terms and conditions or for non-payment of fees. In such cases, no refunds will be issued.
4.3 Refund Policy: Refunds for any outstanding funds will be issued as SABE credit. Please note that an administrative fee of 10% will be deducted from the total refund amount.
4.4 Cancellation, Refunds, Wallet Policy: CLICK HERE
5.1 Personal Belongings: Customers are responsible for the security of their personal belongings. The workspace does not accept liability for any loss, theft, or damage to personal property.
5.2 Insurance: Customers are encouraged to have their own insurance to cover personal belongings and any liability arising from their use of the workspace.
5.3 Security Protocols: Customers must follow all security protocols, including the use of an access code, an access card, closing doors, and reporting any suspicious activities. Failure to adhere to security measures may result in penalties or cancellation of a package plan.
5.4 Emergency Procedures: Customers must familiarize themselves with emergency exits, fire alarms, and other safety procedures. In case of an emergency, customers are required to follow the instructions provided by SABE Coffee and Workspace Management.
6.1 Internet Access: The workspace provides internet access to customers. Excessive use of bandwidth or engagement in illegal activities online is strictly prohibited.
6.2 Technical Support: Technical support provided by SABE Coffee and Workspace is limited to internet access. Support for other technical issues is not available.
6.3 Data Security: While the workspace takes reasonable precautions to secure its network, customers are responsible for ensuring the security of their own data. The workspace is not liable for data breaches or loss of information.
7.1 Privacy Respect: Customers must respect the privacy and confidentiality of other customers. Any form of spying, unauthorized access to others' data, or breach of confidentiality will be subjected to the Involuntary Termination clause outlined under the Termination section.
7.2 Workspace Monitoring: The workspace may monitor common areas for security purposes. However, this monitoring will not infringe on customers' privacy rights.
7.3 Confidential Information: Customers must handle all confidential information belonging to the workspace or other customers with utmost care. Any misuse or disclosure of such information is strictly prohibited.
8.1 Cleanliness Standards: Customers are responsible for keeping their workstations clean and tidy. Any waste must be disposed of in the appropriate bins.
8.2 Maintenance Issues: Any maintenance issues must be reported to the SABE Coffee and Workspace management immediately. The workspace will endeavor to address all maintenance concerns promptly.
8.3 Damage to Property: Customers are responsible for any intentional damage to workspace property, including furniture, fixtures, and equipment. The costs for repair or replacement will be billed to the customer responsible for the damage.
9.1 Voluntary Termination: Customers can terminate their package plan at any time. Refunds for any outstanding funds will be issued as SABE credit. Please note that an administrative fee of 10% will be deducted from the total refund amount.
9.2 Involuntary Termination: The workspace reserves the right to terminate the package plan for violations of these terms and conditions, non-payment, or any behavior deemed inappropriate by SABE Coffee and Workspace management. No refunds or SABE credits will be issued in such cases.
9.3 Post-Termination Obligations: Upon termination of the package plan, customers must return all access codes, cards, or keys and remove all personal belongings. Failure to do so may result in additional charges.
10.1 Internal Resolution: Any disputes between customers or between customers and the workspace should first be attempted to be resolved internally through mediation.
10.2 Arbitration: If internal resolution fails, the dispute will be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, or any statutory modification or re-enactment thereof.
10.3 Governing Law: These terms and conditions are governed by the laws of the Republic of India. Any legal disputes must be resolved in the courts located in the area where the service is used.
11.1 Policy Changes: The workspace reserves the right to amend these terms and conditions at any time. Customers will be notified of any significant changes, and continued use of the workspace constitutes acceptance of the new terms.
11.2 Binding Agreement: These terms and conditions are binding upon all customers. Any amendments or waivers must be in writing and signed by both the customer and SABE Coffee and Workspace management.
12.1 Non-Transferability: Package plans are non-transferable and non-assignable. Any attempt to transfer or assign a package plan will be subjected to the Involuntary Termination clause outlined under the Termination section.
12.2 Force Majeure: The workspace shall not be liable for any failure to perform its obligations due to causes beyond its control, including but not limited to Acts of God, natural disasters, strikes, or governmental actions.
12.3 Indemnification: Customers agree to indemnify and hold harmless the workspace from any claims, damages, or expenses arising from their use of the workspace.
12.4 Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.1 Professional Behavior: Customers must conduct themselves in a professional and respectful manner at all times. Disruptive behavior, including loud conversations, offensive language, or harassment, will not be tolerated.
13.2 Dress Code: Customers are expected to dress appropriately for a professional work environment. The workspace reserves the right to deny access to anyone not adhering to the dress code.
13.3 Noise Control: Customers must be mindful of noise levels, especially in shared and open areas. Use of headphones for audio and keeping phone conversations brief is encouraged.
These terms and conditions aim to create a harmonious and productive environment for all customers of the workspace. By agreeing to these terms, customers commit to upholding the standards and contributing positively to the shared space.
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